Privacy Policy

 

Privacy Policy

This Privacy Policy describes how frost.com (the “Website” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Website.

Contact

After reviewing this policy, if you have additional questions, need more information about our privacy practices, or would like to file a complaint, please contact us by email at frost.shopinfo@gmail.com.

Collecting Personal Information

When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases.

Information We Collect

  1. Device Information:

    • Examples include your web browser, IP address, time zone, and some cookies installed on your device.
    • Collected to optimize the Website experience and ensure security.

  2. Order Information:

    • Includes your name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number.
    • Collected to process and fulfill your orders.

Using Personal Information

We use your personal information to provide you with our services, including:

  • Processing payments and fulfilling your orders.
  • Providing customer support.
  • Communicating with you about your orders or inquiries.
  • Improving and optimizing the Website.

Sharing Personal Information

We may share your personal information with service providers to help us fulfill our services, such as:

  • Payment processors.
  • Shipping and logistics partners.

We will not sell or rent your personal information to third parties.

Data Retention

We will retain your information for as long as necessary to provide you with our services and for compliance with legal obligations.

Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, contact us at frost.shopinfo@gmail.com.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Last updated: 05.01.2025